Privacy Policy

Effective Date: 12/12/2025

Last Reviewed: 12/12/2025

 

This Privacy Policy describes how Citadel Partners LLC, ("Company," "we," "us," or "our") collects, uses, processes, and discloses your information through the website www.ctdtax.com (the "Site") and in connection with the tax, financial, and related services we provide (the "Services").

 

We are committed to protecting the privacy and confidentiality of the personal and financial information we collect.

1. Information We Collect and Retention

A. Categories of Personal Information Collected (Last 12 Months)

Category of Personal InformationExamples of Specific Data CollectedPurpose for CollectionRetention Period

A. IdentifiersName, address, email, phone number, IP address, account name, SSN/EIN (highly sensitive)Service provision, communication, legal compliance, security.Retained as required by law (e.g., 7 years for tax records) or as long as necessary for the client relationship.

B. Sensitive Personal Information (SPI)SSN/EIN, financial account numbers, racial/ethnic origin (if required for certain tax credits)Service provision (e.g., tax filing), legal compliance. We do not use or disclose SPI for purposes that require a "Right to Limit."Retained as required by law (GLBA, IRS regulations).

C. Financial/Commercial InformationIncome, expenses, investment data, transaction history, credit history, assets, liabilities.Service provision (tax preparation, consulting), billing, anti-money laundering compliance.Retained as required by GLBA and tax/IRS regulations.

D. Internet/Network ActivityBrowsing history on our Site, interaction with our website or application.Website optimization, security, analytics.Generally retained for a short period (e.g., 12 months) for analytics, except where required for security audit logs.

E. Professional/Employment DataJob title, employer name, employment history.Service provision (tax and financial planning).Retained as necessary for tax and financial record-keeping.

F. Inferences DrawnProfiles reflecting preferences, characteristics, and financial trends.Service provision (to tailor financial advice), internal analytics.Retained only as long as necessary for the applicable business purpose.

 

B. Sources of Personal Information

We obtain the categories of Personal Information listed above from the following categories of sources:

Directly from you: On forms, through our client portal, or via verbal and email communications.

From your devices: Through your interaction with our Site and Services (e.g., cookies and logs).

From third-party service providers: Companies we use for payment processing, or identity verification.

From third-party financial and government institutions: Financial custodians, banks, and government agencies (e.g., IRS, state tax boards) necessary to perform the Services.

 

2. Disclosure of Personal Information (Last 12 Months)

We do not sell your Personal Information as defined by the CCPA/CPRA, and we have not sold any Personal Information in the preceding 12 months.

We may disclose (share for a business purpose) the categories of Personal Information identified in Section 1 to the following categories of recipients:

Service Providers: Vendors that perform services on our behalf (e.g., hosting, IT security, data analytics).

Governmental/Regulatory Bodies: State and federal tax agencies (IRS, state tax boards) and other regulators as required by law (GLBA, IRS Circular 230).

Professional Advisers: Attorneys, accountants, or other professional advisers in connection with our operations or legal requirements.

 

3. The Gramm-Leach-Bliley Act (GLBA) Exemption

As a financial institution and professional tax preparer, Citadel Partners LLC is subject to the federal Gramm-Leach-Bliley Act (GLBA) and its implementing regulations.

The CCPA/CPRA does not apply to Personal Information that is collected, processed, sold, or disclosed pursuant to the GLBA and its implementing regulations.

The vast majority of the Highly Sensitive Financial Data we collect to provide tax and financial services is governed by the GLBA and is therefore exempt from the CCPA/CPRA's Right to Know, Right to Delete, and Right to Opt-Out provisions.

The specific rights described below apply only to Personal Information that is not covered by the GLBA exemption (e.g., general website browsing data or marketing contact details collected before a client relationship is established).

 

4. California Consumer Privacy Rights

If you are a California resident, you have the following rights concerning your Personal Information that is not exempt under GLBA:

A. Right to Know

You have the right to request that we disclose what Personal Information we have collected, used, disclosed, and/or sold about you over the past 12 months.

B. Right to Delete

You have the right to request the deletion of your Personal Information, subject to certain exceptions (such as legal or regulatory retention requirements).

C. Right to Correct

You have the right to request that we correct inaccurate Personal Information that we maintain about you.

D. Right to Opt-Out of Sale or Sharing

We do not sell your Personal Information. To the extent we use non-GLBA data (like website cookies) for behavioral advertising, you have the right to opt-out. We respond to the Global Privacy Control (GPC) signal.

E. Right to Limit the Use of Sensitive Personal Information

We only use your Sensitive Personal Information (SPI) for the purpose of providing tax and financial services, which is the primary purpose you requested. Therefore, our use is already limited to these necessary, expected purposes.

F. Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights.

 

5. How to Exercise Your Rights

To exercise the Right to Know, the Right to Correct, or the Right to Delete regarding your non-exempt Personal Information, please submit a verifiable consumer request through one of the following methods:

Dedicated Privacy Email: [email protected]

Toll-Free Telephone Number: 877 322 1040

We aim to respond to all verifiable consumer requests within 45 days of receipt.

 

6. General Provisions

Data Security

We implement commercially reasonable security measures designed to protect your Personal Information from unauthorized access, use, alteration, and disclosure.

Children's Privacy

Our Site and Services are not directed to individuals under the age of 16. We do not knowingly collect or sell/share the Personal Information of consumers we know to be under 16 years of age.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

 

7. Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

Citadel Partners LLC (ctdtax.com)

Email: [email protected]

Mailing Address: 2390 Crenshaw Blvd, #E508, Torrance, CA 90501

Telephone: 877 322 1040